You are not so great, Britain. Chapter 8: Trains, buses and everything.

One of Elisa’s English language students said that “Britain is the country where everything is organized and buses are always on time”. Oh, how wrong she was. With the bus and rail strikers, the government accuses trade union leaders for “making the public transport unreliable”. But perhaps they should go on strike, because it can […]

Meanwhile in Cuckooland 225

The Christmas season started with a bang this winter. The bang was big and loud, and took place in the Police National Headquarters. Luckily nobody died, but the explosion caused significant damage to the building. Luckily despite there being through holes between two floors, there was no structural damage, but the cost of repair will […]

You are not so great Britain. Chapter 5: British bureaocracy.

This week Elisa and Tomasz discuss why British bureaucracy is so dysfunctional and what can be done to improve users’ experience in contact with the government, banks, and other institutions. To illustrate problems when talking to automatic voice recognition systems, we used a fragment of a clip from a TV show Burnistoun: https://youtu.be/HbDnxzrbxn4 Related posts: […]

You are not so great Britain. Chapter 4: Home, sweet home. Tiny, mouldy home.

Britons are pround of being one of the richest economy. But are standards of living really that great? We lived in a few countries between us, and we can’t remember topics like “mould”, “leaving rooms unheated to save money”, “single glazing windows” and “struggling to fit double bed into the bedroom” to be topics of […]